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Actual Customer Comments & Spa Cover Reviews

More Customer Comments and Reviews: 1 – 234

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Customer Comments: Our new spa cover is so well made.“Want to take just a minute to tell you that we received our hot tub cover. We love it! Everything about it is wonderful. High-quality durability, good locks. It’s just amazing thank you! And your customer service is top notch. Many thanks.” – The Montanez’s, Gray, Maine

“We were pleased with the spa cover we purchased from your company. The cover arrived from the shipper in perfect condition.The fit was also near perfect! The ordering process and your website make it easy to get the cover you need. The email confirmation for dimensions takes the guess work out of the purchase!” – Regards, Wanda Kay & Mike Abaray, Englewood, Florida

“I want you to know I got the spa cover and it is great!  It fits and works perfectly!! Thanks so much.” – Meghan M., San Diego, California

“My spa cover came today..a week sooner than expected and it’s perfect. I’m so glad I didn’t spend $450 at a dealer. I’ll recommend you to anyone.” – Linda K., Le Mars, Iowa

“Received the cover undamaged. Nicely made cover and the insulation inserts are almost twice as thick as the Solana cover I purchased with the spa.” – Joe H., New York City, New York

“To whom it may concern:  I received my cover, the outcome was great. I would recommend your services to anyone. The cover looks and fits great, I should have done this sooner. Thank you very much.” – Ed K.

“Thank you for the spa cover. Exceptional quality fits perfect. I Love it well worth the money. I also bought the cover butler much better than the one I had before which broke twice. Thanks, see you again in about 5-6 years for a replacement when this one retires.” – David G., Providence, Rhode Island

“Hello, Just wanted to say my new cover fit perfect. Thanks.” – William W., Sarasota, Florida

“Hi. I just wanted to tell you how pleased we are with our new cover. I was a little hesitant to order an item like this online due to it being such an expensive purchase, a large item to ship, and having to do the measurements ourselves. In my mind I was envisioning several things going wrong, but it was a smooth transaction all around. The cover arrived a week sooner than I expected, arrived in perfect condition via freight, and when we put it on, it was a perfect fit, which is what I was most worried about. The cover is well made, and we can tell you take pride in your work. At last a company that DOES what they advertise. Thanks for a job well done and restoring our faith in getting a quality product.” – The Jenkins, Columbus, Ohio

“Thanks for prompt service and fine workmanship on our new spa cover. It is very attractive and fits perfectly. We are using the spa more often because the cover makes it more convenient and easy to use. Actually, the cover has corrected a problem with the temperature setting and it doesn’t trip the breaker anymore. Thanks again :)” – Steve H., Archer, FL

“I just received the spa cover my wife purchased for my Four Winds deck spa. This cover is far superior to the one that came with it from the factory. It has a better design and is much easier to use. I am glad my friend recommended your company!” – Bobby C., Mobile, Alabama

“My cover arrived today. THANK YOU! It looks fantastic and I really appreciate how painless the entire process was. Nice job!” – Darrell B., Milwaukee, Wisconsin

“Hello, I just wanted to let you know that the spa cover is perfect! It fits exactly like the old one and it looks so nice! Thank you for the quick, accurate and affordable service! We will keep your contact information and utilize your company again in the future as needed. Thanks again so much!” – Mike & Deb W., Columbus, Ohio

“Received the spa cover in a reasonable amount of time and it was undamaged,fit perfectly and looks great. My local spa dealer would have charged me sales tax and a 75 dollar delivery fee plus charged me an additional 125 dollars for the cover itself. The UPSF delivery guy carried the cover around to my backyard where the spa was and unpacked it for me so I could inspect for damage. I was really impressed with the whole experience because I had been warned by my spa dealer about buying a spa cover over the internet.” – Jim, Gardnerville, NV

“I ordered my cover for a Free Flow TriStar…the odd triangle shape, and was anxious about how it would fit. Let me tell you, I’ve been sewing for over 20 years now, and I was extremely impressed with the tight, yet perfect fit of your cover on my hot tub. Your cover fit better than the cover it shipped with by a big margin!! I’m so pleased!!! Thank you!!!” – Alexandrea, Framingham, MA

“We LOVE the cover! Thank you!” – Stacey B., Baltimore, Maryland

“Our spa cover arrived in a timely manner and we were very pleased with the product. The cover appears to be well built and it fits perfectly on our hot tub. I experienced great customer service the one time I called. My questions were answered to our satisfaction. I was very happy with SpaCoverBuyDirect and would strongly recommend using them if you are in the market for a spa cover. Great price for a great product.” – Tracy R., Lake Havasu City, Arizona

“We got our cover yesterday and I love it!!!!!! The color is perfect and so is the fit. If you ever need a testimonial on your site just let me know. Thank you.” – Elizabeth T., Florida

“I meant to write this sooner, better late than never. Just wanted you to know, the cover arrived without damage, in a very timely manner and it fit like a glove……how cool is that! Thanks.” – Michelle T., Aberdeen, South Dakota

“Thank you for manufacturing a high quality cover at a great price! We were skeptical of ordering a spa cover online especially since we have a BAJA 1044 Spa with a raised control panel. We received our cover on Monday and it fits perfectly! please tell all your employees from customer service to packing they did a great job! Thanks again.” – Doug & Deb D., Canton, Michigan

“Brilliant!!! Excellent product! Phenomenal service! I couldn’t be happier with my new custom-made spa cover. Thank you so much for this high quality, affordable solution. Feel free to use my comments in your marketing, you guys are the best!!” – Diane & Gary, Denver, Colorado

“Just received our spa cover…and we’re so delighted. What really amazes us is that the replacement cover we purchased from you actually fits snugly around the hot tub…..which isn’t the case when we order a cover from the manufacturer of the hot tub. So glad we took a chance and ordered from you.” – Ron P., Truckee, California

“Thank you very much for a great job on the new cover – it fits great. Thanks.” – Ross H., Madison, Wisconsin

“Thank you very much for the replacement spa cover. It fits perfect, and again I just love the quality and color. Your generous customer service is really appreciated. Thanks!” – Janet H., Buena Park, CA

“We received our new cover we ordered from you and it looks and fits great! I was a little leery about ordering a cover on-line, but it worked out awesome and was cheaper than getting it from a local spa dealer! Thanks!!” – Greg R.

“Our cover was just delivered, on time and in perfect shape. We inspected it before nodding our acceptance and let the driver leave. We are very happy and satisfied with the cover. It is in place, looks great, and we wanted your company to know that from the first conversation when it was ordered up to now, everything was handled in a most professional and courteous way. Thank you.” – Carol & Robert, Barefoot Bay, Florida

“We got our new cover and it fits like a glove. Was very easy to install and is so light compared to old one. You are true to your word and advertising. I will definitely use your service again and I will recommend your company to all my friends with spas. Thank you.” – Lawrence F., Evansville, Indiana

“Got the cover yesterday (Thur). Looks great – fits better than the old one! Nicely done – thanks for all your help.” – Jeremy B., Eustis, Florida

“This is one very nice spa cover. Great fit. Do you mind if I tell my friends? Thanks.” – Mike L., Provo, Utah

“I love the new cover. You all did a great job!” – Renee H., San Diego, California

“Hi guys! We received our custom spa cover today and we could not be more pleased! The fit is right on perfect! The service from the start was wonderful. The quality of the custom cover is superior! It was shipped in a timey manner – 2 weeks from start to delivery. We could not have been more pleased! Thanks again. We would highly recommend your product! Best!” – Lanny and Renee M., Greensboro, NC

“Just wanted to say THANK YOU. I received my cover and it is great. I have already given your website to 2 other people who will be ordering covers soon!!!!” – A. Adams Avon, New York

“We received the new spa cover today. I wanted to drop you a quick note just to let you know how impressed we are with it. It fits perfectly, the craftsmanship is second to none, and my wife loves the color. And on top of that it arrived a lot sooner then we expected. Thank you for producing such a high quality product.” – Steve B., Topeka, Kansas

“We really like the spa cover! It keeps the heat in and it is a good fit. Thanks for a quality product!” – Brad and Andrea B., Grand Junction, Colorado

“I wanted to tell you all how fantastic my new spa cover is! This is the 4th cover I have purchased, including the original covers for a Coleman and CalSpa, and a custom replacement for my Coleman 255. Your cover for my CalSpa is wonderful. It fits much better than the factory cover, it’s is much lighter, the straps are easier to handle, and there is no steam escaping anywhere! The sewing and attention to detail in construction are second to none. I highly recommend the self draining fabric upgrade. Thank you for making such a fine product, and for making it in America.” – Cathy N., High Point, North Carolina

“Cover received. It fits and covers better than the OEM. Thank you.” – Sean B., Mesa, Arizona

“I just wanted to say – THANK YOU – for the job well-done on the hot tub cover I recently ordered from you. I was a bit leery to place the order since I have a strange shaped hot tub. The delivery was earlier than expected and the product arrived as described. It is nice to have you out there. I would definitely recommend your business to anyone looking to make a purchase.” – Doreen H., Fort Smith, Arkansas

“Our cover came last week and fits perfectly. Thank you for being such a great company to work with. I would recommend you to anyone. We saved big time compared to local quotes we recieved. We where a little leary of ordering online, but EVERYTHING was as advertised on your site.” – Matt W., Satisfied Customer, Massachusetts

“Received our spa cover today. Looks great and the fit is perfect. Nice doing business with you, thanks.” – Chuck and Karen D., Sioux Falls, South Dakota

“I have installed the spa cover. It arrived in perfect condition, fits just right, and is an ease to use! When this one wears out, I will order another one from you.” – John F., Chestertown, Maryland

“Just wanted to thank you for such great service. We received our cover and we love it. Fits perfectly.” – Debbie S., Portland, Maine

“I received my cover yesterday. It looks good and fits great! I like the flaps that you put on the corners. The teakwood color is exactly like the original! Thank you!! You make a wonderful product second to none!” – C.E.B., Memphis, Tennessee

“We would like to let you know that we have received the new cover and it looks great. Thank you for your service and I would highly recommend your company to others….the cover is superior to the last one we bought at the local spa store.” – Sincerely, Jane and Charlie W., Aurora, Colorado

“Got the spa cover delivered yesterday. It is great! You have a good product and provided terrific service. Thank you and keep up the good work!” – Linda W., Charleston, South Carolina

“I just wanted to take the time to tell you how awesome the spa cover is that we ordered from you. The original cover the dealer sold us never did fit correctly, we see now. This one fits so well and makes our old spa look new again. The cover was delivered in great condition and we are very satisfied with our association with you. Thank you so much.” – Donna A., Milwaukee, Wisconsin

“I just want you to know I received this spa cover much earlier than expected and in good condition. I installed it this morning and am very happy with it! Thank you so much! You saved me $100 compared to my local spa dealer. I will most definitely recommend your company to anyone who asks me where they should get one. Again, thanks.” – Greg R., Norman, Oklahoma

Hot Spring Spa Owners
“You guys run a great operation there. I looked online and everyone else required me to measure. It was great that I could just specify the hot tub.” – Chris, Grand Rapids, Minnesota

“We received our cover yesterday and are delighted with our purchase and would recommend your company. Thanks for a better quality product that the Hot Spring factory made cover.” – Richard F., Oklahoma City, Oklahoma

“Just Installed my new spa cover that I received from your company last week. Fits Perfect! With your info, I priced a spa cover from my local dealer and he wanted $500. Don’t think I did too bad by coming to you. Thanks again!!!!” – Steve, Fort Worth, Texas

“My new spa cover for my Grandee fit exact. I have a Cradle lift and it screwed right back in just as you said. Thanks to your crew for a great job!” – Chris & Eilene, Chicago, Illinois

“Just a note to say Thank You. It was easy to order my Prodigy cover and it fits! The right locks and the right price” – Omar, Terre Haute, Indiana

Dimension One Spa Owners

“We received our hot tub cover today and it’s perfect! Thank you for your speedy service!” – Timothy M., Park Forest, Illinois

“Just received our spa cover that I ordered from you. I think it looks better than the one from the factory when we purchased the spa. Thanks for the quick turnaround and what looks to be a very well manufactured cover. Thank you!” – Dave N., Madison, Wisconsin

Baja Spa Owners

“Received cover – everything is perfect. Thank you.” – Rich H., La Crosse, Wisconsin

“Thank you for your excellent service! You can be assured I will recommend your company to any friends I have with hot tubs and will remember your company in the future when I have need of hot tub supplies.” – Don J., Atchison, Kansas

“Just wanted to let you know the spa cover came yesterday (8/15) and it fits perfectly. We are very pleased with it. Thank you for supplying us with a quality product.” – Julia and Richard S., Sante Fe, New Mexico

Question: “My spa is a Baja 1044. My current cover has never fit correctly, the flap over the spa’s hump is loose and too short. How do you guys attach the flap???” – Tony, Rockford, Illinois

Answer: “We do not make a soft boot or flap over the control hump. We design and build an aluminum cross frame along the front edge of the hump. The top side of the finished SpaMate cover for Baja looks the same on the hump side as it does on the non-hump side. Our design is a better fit and provides a better overall appearance for Baja Spas with a control hump. Thank you for your obvious effort to find a quality product.” – SpaCoverBuyDirect

Response: “Received the cover and I love it! Very clever how you handle the hump on the Baja 1044. Thanks again.” – Tony, Rockford, Illinois

Jacuzzi Spa Owners

“Thank you. It arrived today and I am very pleased with the spa cover.” – Bill D., Rochester, Minnesota

“Thanks for the quick delivery! Can’t believe I just got the exact same for $130.00 less than what the store wanted for it. Thanks!” – Joann C., Nashville, Tennessee

“Thanks! It was easy and fast to order. Cover fits great!” – Mark H., Harrisburg, Pennsylvania

“My spouse and I are extremely pleased with our new spa cover. It fits to perfection and looks great in the new almond color. Our deck is first class with the addition of this new cover. Your service was superb, and the shipping personnel handled delivery issues with speed of light velocity. We will recommend you to our peers. Thank you for your business offering.” – Sue V., Grand Rapids, Minnesota

“We were having a hard time finding a cover for our Jacuzzi Pinnacle. You made it easy.” – Brad & Elaine, Tulsa, Oklahoma

Sundance Spa Owners

“Just wanted to let you know that I got my 1999 Sundance Marin cover and it fits perfectly. I didn’t even have to install the clips, the old connections with with your new clips! Godd job – it looks great!” – Steve B., Duluth, Minnesota

“Thank you, the hunter green is a beautiful color.” – Patti & Mark, St. Louis, Missouri

“You should make a bigger deal out of the order by model. I’ll bet a lot of people don’t want to go out and measure (the spa’s) round corners!” – David G., Denver, Colorado

“My wife ordered a cover for our Sundance Cameo from you. I put it on last Saturday. She is so happy to be using the spa again.” – Bill T., Louisville, Kentucky

Catalina Spa Owners
“Great! We received it yesterday. Thanks so much, fits like a charm.” – Judy S., Norman, Oklahoma

“Ok! I put the Catalina 11000 cover you made on last night and it fit much better than the original. Thanks for helping me through this. I will put on the Cover Valet today.” – Marty L., Peoria, Illinois

“By the way, I was impressed with your web site and ease of ordering. There was one picture of you showing a portion of your hot tub cover. The picture is what sold me. Your cover looks so much more durable than my old cover. I’m looking forward to taking care of this.” – Bill B., Indianapolis, Indiana

“Just wanted to let you know that the cover is beautiful. The quality is beyond my imagination. I am very glad I found your company on the internet. If I didn’t I would have been stuck with a cheap imitation. Thank you again.” – Irena P., Green Bay, Wisconsin

“Thanks! The top arrived and it fits perfectly. It looks great!” – Jeff F., Houston, Texas

Seven Seas Spa Owners

“You were right about the Seven Seas Tasman model. Thanks for the help. Cover looks great!” – Tammy G., Bowling Green, Kentucky

“I was glad to find you know a lot about our Seven Seas spa. We bought our house last year and it needed a new cover then.” – Nancy & Mitch, Peoria, Illinois

LA Spas Spa Owners

“Quick delivery. No damage. Thanks!” – Fred, Cheyenne, Wyoming

“Good News! It (LA Spas Oasis model with stereo speakers) did fit! Thanks for the help. I’m going to put a lift on it too!” – Shannon P., Kansas City, Missouri

Vita Spas Spa Owners

“I was worried about this whole internet order, size, freight delivery thing. You guys made it easy!. Cover looks great!” – Jeff & Barb, Daytona, Ohio

“I like the Cabinet fit better. Thanks!” – Ronnie H., Boston, Massachusetts

Bullfrog Spa Owners
“Thanks! Good service.” – Mathew M., Scranton, Pennsylvania

“The order by model is a good deal. My 451 fits perfect!” – Marlene J., Buffalo, New York

Aquatic Industries Spa Owners

“Turns out all this old spa needed was a new cover!” – Dave B., Fargo, North Dakota

Royal Spa Owners

“I liked the handles right away! My old vinyl handles and straps tore off that first year. My new SpaMate cover is better in many ways. We have a lot of snow here and your cover is doing fine. Thanks!” – Theresa L., Fort Wayne, Indiana

“Thanks for the rush. Right on time. Fits great!” – Sam & Mary Ann W., Cedar Rapids, Iowa

Viking Spa Owners

“Great Service. Thanks again!” – Shawn S., Tucson, Arizona

“The (CoverMate FreeStyle) lift works great! It is soooo much easier to use the spa now. We’re back in business!” – Connie & Frank P., Little Rock, Arkansas

Custom Spa Cover

“Received the spa cover today. Very pleased with the quality and workmanship. Fits perfectly.” – Tom J., Joplin, Missouri

CoverMate spa cover lifts

“Yeah! Much better!” – Linda & Tom K., Detroit, Michigan

“I saved $50. It wasn’t hard (installation) at all!” – Michael N., Colorado Springs, Colorado

Cover Valet spa cover lifts

“I wish I would have done this years ago! The cover goes up and down so easy. I used to fight it. Thanks!” – Vicki H., Atlanta, Georgia

Cover Butler spa cover lifts

“I bought this for my mom for her birthday. I put it on in twenty minutes. It turned out to be the best gift. She’s using the spa again.” – Wayne K., Davenport, Iowa

“Easy. Should have done it sooner. It’s like night and day better using the spa now.” – Carl O., Wichita, Kansas

Thank you all for the customer comments!

More Customer Comments and Reviews: 1 – 234