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Actual Customer Comments / Spa Cover Reviews: 123 – 4

Actual Customer Comments / Spa Cover Reviews“We received our cover last week…Whew what a sigh of relief when it fit just perfectly. What a joy not to need 3 people to lift the old half cover. I will use my tub more now! Thank you the product is everything you said it would be and I am sure I will be back when I need the next one.” – Robin, Wells, VT

“I received my Spa Cover yesterday. It arrived in good condition and looks very good. The quality of stitching, handles, straps and materials looks very good.” – Javier, Castle Hayne, NC

“Our spa cover arrived in a timely manner and we were very pleased with the product. The cover appears to be well built and it fits perfectly on our hot tub. I experienced great customer service the one time I called. My questions were answered to our satisfaction. I was very happy with SpaCoverBuyDirect and would strongly recommend using them if you are in the market for a spa cover. Great price for a great product.” – Tracy, Maple Plain, MN

“VITA Duet Spa Cover arrived today. Just perfect on fit, color, construction, and all else for a very satisfied customer. Thank you” – Hack, Waterloo, SC

“THANK YOU, THANK YOU, THANK YOU!! I’ve been meaning to send this for the past month but things have been crazy. ( although my spa and it’s brand new cover have made it a little easier.) I had placed the order for my cover and then the spa ‘broke’. I called to put a hold on the order with in the appropriate time frame. Since the repair was not a big dollar repair , I called back to place the order officially . The gentleman I spoke to on both occasions was super nice and efficient. The cover arrived within 3 week!!!! Wow!! And I believe this spa cover fit my spa better than the original one supplied by the manufacturer. I will refer every one to you for replacement covers. Keep up the good work.” – Mary, Fishkill, NY

“Brilliant!!! Excellent product! Phenomenal service! I couldn’t be happier with my new custom-made spa cover. Thank you so much for this high quality, affordable solution. Feel free to use my comments in your marketing, you guys are the best!!”- Diane & Gary, Omaha, NE

“The swim spa cover I received is perfect! It appears to be very well made, fits perfectly, and the color is exactly as I hoped it would be. I have no complaints about the service I received and the delivery was prompt. Thank you for a job well done!” – Shari, Haysville, KS

“Thanks for your help! BTW – The cover looks great and is exactly what was ordered! Thanks!” – Larry, Dundee, NY

“Wanted to tell you my spa cover arrived today. We want to thank you for your service. It was fast, efficient, the shipping time was great and it came in perfect condition. I will recommend your company to others. Thanks” – Nadene, Cedar City, UT

“We received the hot tub cover today and it fits and looks GREAT. Great Job and I will past your name on to friends. Thanks” – Mike & Mona, Omaha, NE

“Just a quick note to say the spa cover is extremely nice! Thanks for such good service and amazing quality!” – Nancy – Mechanicsville, VA

“Just received our hot top cover, and it fits perfectly. I’m impressed with the quality. Job well done.” – Bill, Albany, OR

“Mike, I have to thank you for your professional and courteous manner in which SpaMate communicated with me and handled the problem I encountered with my spa cover. When dealing with a company over the internet you never know what you will get. I have to say that SpaMate responded to my needs in a very quick and efficient manner. You told me what you needed and I followed your instructions. After forwarding what you needed from me, SpaMate’s response and actions were far superior to anything I ever expected. I thank you for not ever giving me a feeling of anxiety. I would recommend SpaMate to anyone who is looking for a company that they can trust.” – Randy M., Greenfield, WI

“THANK YOU VERY MUCH!!… these days ordering things online seems to be challenging and risky. Receiving something as important as a hot tub cover and receiving it exactly as ordered was music to my ears. The cover fit like a glove and the cover brackets all fit and attached exactly where they were supposed to. THANK YOU AGAIN! Will surely be back in another 5 years or so!” – Christopher D., Denver, Colorado

“We want to thank you for the excellent delivery of our cover. It arrived today, a lot earlier than scheduled and arrived in good shape. The delivery man was also helpful in aiding me with bringing into my backyard. Thanks again.” – Barry K., Shreveport, Louisiana

“Dear Mike, and all the people at Spamate,
Received our new cover last week and I must say I am very pleased! From order to delivery took about a month and was worth the wait. My hot tub is an old model and I had just about given up any possibility of finding a cover that fit. While browsing the internet one day I found your website. Among the many styles and shapes depicted was our old hot tub. (A picture is worth a thousand words). Once I talked to Mike on the phone I knew my search was over. Looks great! Nice workmanship, right down to the last stitch! Fits like a glove too! Thanks guys. I look forward to using this cover for years to come.” – Mike G., Helena, Montana

“We received our order on time and in perfect condition; how refreshing. Our replacement cover from your company is better than the one that came with our spa. We would definitely recommend you to our friends and family. Thanks Again.” – Nancy S., Orlando, Florida

“Hey my spa cover came in and it fits perfectly and looks great. Thanks and it feels good to buy something made in America!!” – H.B., Kirksville, Missouri

“Just wanted to drop you a note and tell you how delighted I am with my new spa cover. Very well built. A good investment.” – Art P., Grand Island, Nebraska

“Received the spa cover today. You are unbelievable! Perfect cover, perfect fit, great price. I will recommend you to everyone I know with a spa. Thanks!” – Pat R., Lansing, Michigan

“Just to let you know we are extremely impressed, it was made and shipped faster than we expected. Also we were a bit nervous about ordering “by make and model” as all other places wanted dimensions or a template. As you know this would be quite difficult with an Infinity Eternity with the rounded corners and raised neck jets. This cover fits excellent, your flaps for the raised neck jets are even better than the ones on the factory cover and is of all around better quality with longer skirting. Will not hesitate to recommend your product to friends and would most certainly order from your company again in the future.” – Mike O., Albany, New York

“I love the new spa cover, it is much easier to open and close than the OEM cover, and it appears to seal much better as well. Thank you for the great customer service and providing me with a superior product. Have a super weekend and happy spa’ing!” – Paul L., Cleveland, Ohio

“I received my cover last week and want you to know it exceeded my expectations! It fits perfectly, the color looks great, and the quality is excellent. Thank you for such good service and quality.” – Ricky K., Springfield, Tennessee

“Just received my new cover for my PDC spa. I have to say that initially I was somewhat hesitant to order a spa cover over the internet when I have a PDC center 8 miles away but the cover fits perfectly, is a definite upgrade to the covers I have purchased in the past and was $80.00 cheaper. The delivery man from FEDEX even carried the bulky box 250′ down my driveway to deliver it. I will highly recommend your company to all my spa friends and thank you for your excellent service. You truly lived up to your internet site advertising. Thanks again.” – Bob, Jim Thorpe, Pennsylvania

“Our hot tub cover arrived in perfect condition and we love it! The fit is right on and I especially like the light weight of it. It is definitely an upgrade from the cover that came with the hot tub. Thanks for a very nice internet transaction.” – Tim & Janet F., Reedsport, Oregon

“Just wanted to say Thanks! Spa cover arrived today – fits perfect. Letting me order by my spa model was wonderful, instead of making me measure. That’s why I chose your website. Thanks again!” – Susan T., Wilmington, North Carolina

“Spa cover arrived, perfect condition, perfect fit, thank you again. I am a very satisfied customer.” – Jim M., Virginia Beach, Virginia

“I just wanted to write you a note to say THANK YOU!, for the excellent service! The hot tub cover fits perfectly. I received this item Friday afternoon. It’s a top-notch, quality replacement to my former, very aged cover. I look forward to working with Spamate in the future for all my hot tubs needs, and future purchases! Thank you very much, once again! A VERY satisfied customer. Words cannot say enough of how much I am impressed with this product!” – Gary S., La Crosse, Wisconsin

“My cover came yesterday and it is PERFECT. Fits like a glove. Thank you so much for your help and your knowledge of what I needed. I had been searching for a much needed cover replacement for a few years and stumbled upon one word in my paperwork that led me to your company … Thank you again.” – Jalin B., Jackson, Mississippi

“We got our spa cover today and it fits perfectly, is beautiful in color and was in mint condition when delivered…on time and as scheduled, by the way! Thank you so much for such a quality cover. And it means a lot to us that we received such a great product made right here in America.” – Rebecca W., Columbus, Ohio

“I just wanted to tell you we got the new cover yesterday and it is wonderful. Better than the one we got from Master Spas. Thank you for your help. You were very kind and so helpful. I appreciate it very much.” – Sincerely, Cindy W., Raleigh, North Carolina

“It has been an absolute pleasure dealing with you and your company. My order arrived in a timely fashion, the delivery man was patient and helpful, the spa cover fit perfectly and was beautiful in blue! I will be certain to recommend you to anyone!” – Kathleen S., Chicago, Illinois

“We are DELIGHTED with the spa cover and with our entire experience with your company. Thank you and to everyone at SpaMate. Best regards.” – Joyce C., Eugene, Oregon

“My cover came in today. I am absolutely floored by the quality of your product for the price. The cover fits like a glove. I will be spreading the word about your company and will be using you for my next cover.” – Bryan J., New Orleans, Louisiana

“We received our Spa Mate cover today. It is awesome, fits perfect and we love it. Thank you for being responsive and providing a great product. I will recommend you to all my friends who have Spas. Once Again, great job…..” – Dave & Lisa P., Henderson, Nevada

“We got our spa cover yesterday, it is beautiful!!!!! Love the color!!!! Thank you.” – Theresa, Sarasota, Florida

More Customer Comments and Reviews: 123 – 4